Overview

Service Name

Contractor Replacement

Contractor Replacement
Description This service allows customers to replace the contractor linked to DDA Advertising Project with another contractor

Details

Requester Plot Owner, Old Contractor or New Contractor
Service Deliverables Confirmation Email
Service Request Channels
  • Online
  • Customer Service Center at Dubai Studio City - Commercial Building 1 - Ground Floor
Service Hours
  • Online: 24/7
  • Customer Service Centre:

     Monday to Thursday from 7:30 am to 2:30 pm.

     Friday from 7:30 am to 12 pm.
Estimated Time to Deliver 2 Working Days
Service Fees
  • Request with NOC from the previous Contractor: AED 500
  • Request with undertaking letter from the Owner: AED 2,000

An additional fee of AED 10 as “Knowledge Dirham” and AED 10 as “Innovation Dirham” is applicable per transaction
Required Documents
  • Consultant/Contractor Replacement Application (In case of applying through customer service center)
  • NOC from old contractor (In case of applying online)
  • Appointment and Acceptance Letter to be signed and stamped by owner, consultant, and new contractor (In case of applying online)
  • Online
  • Customer Service
Online
Apply
Apply
  • Login to Advertising Single Window Application
  • Select service type
  • Fill required Applicant information
  • Fill Owner/Tenant information
  • Fill Contractor/ Executor information
  • Fill Parcel ID/ Plot Number
  • Fill DDA Project Number
  • Select DDA Service Type
  • Select Medium Type
  • Upload required documents
  • Submit the application
Pay
Pay Fees
  • Payment of applicable fees through online payment portal
  • E-mail confirmation of submitted application will be received by applicant
Feedback
Receive Feedback
  • Registered applicant will receive Authority feedback via email on or before the follow-up date
Customer Service
Apply
Apply
  • Approach DDA’s customer service center (location)
  • Submit the required documents
Pay
Pay Fees
  • Pay the applicable fees
  • Acknowledgement of receiving application will be sent
Feedback
Receive Feedback
  • Receive feedback within the estimated time