Terms and

Terms of use




1.1   These Terms explain how you may use the websites (Sites) and any mobile
applications (Apps) (as particularly set out in clause 1.2) (together, the Sites) which
are provided by us free of charge.

References in these Terms to the Sites include the following Sites:
[https://dda.gov.ae/ and https://webzoning.dda.gov.ae/Zoning and
http://www.filmdubai.gov.ae/ and https://mpeservices.dda.gov.ae], the following Apps: [DDA HSE App], and all associated
web pages.

1.3   You should read these Terms carefully before using the Sites.

1.4   By accessing or using the Sites or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them. We may amend these Terms at any time by posting an updated version. We urge you to check the Terms regularly for any amendments to it. Your continued use of the Sites will constitute your express consent to these Terms.

1.5   If you do not agree with or accept any of these Terms, you should stop using the Sites immediately.

1.6   If you have any questions about the Sites, please contact us by e-mail info@dda.gov.ae.



Contentmeans any text, images, video, audio or other multimedia content, software  or other information or material submitted to or on the Site;
Siteshas the meaning given to it in clause 1.1;
Termsmeans these terms and conditions of use as updated from time to time under clause 15;
Unwanted Submissionhas the meaning given to it in clause 8.1;
we/usmeans [Dubai Development Authority], governmental entity established by virtue of Law No. 1 of 2000, superseded by Law No 15 of 2014 (and its amendments). References to we, our and us in these Terms also includes any of our affiliates and/or subsidiaries from time to time;
you/yourmeans the person accessing or using the Sites or its Content (and your shall have the same meaning).




2.1   The purpose of the Sites is to:

  • provide general information to the public;
  • provide a database of freelancers and registered companies;
  • act as a portal for the submission of script permits;
  • act as a portal for the submission of our services.

2.2   The Sites are for your personal and non-commercial use only.

2.3   You agree that you are solely responsible for:

  • all costs and expenses you may incur in relation to your use of the Sites; and
  • keeping your password and other account details confidential (where relevant).

2.4   The Sites are intended for use only by those who can access them from within the
United Arab Emirates. If you choose to access the Sites from locations outside the
United Arab Emirates, you are responsible for compliance with local laws where they
are applicable.

2.5   You must be 21 years of age or above to use the Sites. If you are not 21, you must exit
the Sites.

2.6   We seek to make the Sites as accessible as possible. If you have any difficulties using the Sites, please contact us at info@dda.gov.ae.

2.7   We may prevent or suspend your access to the Sites if you do not comply with any part of these Terms, any terms, or policies to which they refer or any applicable law.




3.1   By accessing the Site, you agree that you will not upload to, distribute, or otherwise publish through the Sites, the following prohibited content, which includes any content, information, or other material that:

  • belongs to another person and which you do not own the rights to;
  • advertises alcoholic beverages or narcotics, whether directly or indirectly;
  • could induce commitment of crimes such as encouraging killing, rape, drug and psychotropic substances, trafficking drinking alcohol, gambling, magic, juggling and fortune-telling, smoking of all kinds and methods of using them, or any other services or products that are prohibited from advertising;
  • is harmful, false, malicious, misleading, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, invasive of another’s privacy;
  • is harmful to the economic system in the UAE, and is false and misleading news
  • is hateful, racially or ethnically objectionable, disparaging of any person;
  • that harms or abuses children and women, or any other social groups, or incites hatred and violence;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law in UAE for the time being in force;
  • deceives or misleads the addressee about the origin of your message, and/or is contrary to the codes of conduct and standards of honestly, including compliance with the rules governing business;
  • communicates any information which is grossly offensive or menacing in nature;
  • impersonates another person;
  • attempt to gain unauthorized access to any Site, the server on which any Site is stored or any server, computer or database connected to any Site;
  • attack any Site via a denial-of-service attack or a distributed denial-of-service attack.
  • includes violation of public morals, or any offense to the youth, or calling to embrace or promote destructive principles or those could mislead the public;
  • contains software viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful;
  • threatens the unity, integrity, defence, security of the UAE, friendly relations with foreign states, or public order; or
  • incites any offence or prevents investigation of any offence or insults any other nation;
  • claim a relationship with or represent any business, association or other organization with which you are not authorized to claim such a relationship or represent;
  • post or transmit any unsolicited advertising, promotional materials or other forms of solicitation;
  • collect or store personal information about others.

3.2   If you submit information or material (including photographs images/audio/video files) to the Career Page, you warrant that the information or material:

  • is accurate, up-to date and is not misleading in any way;
  • does not contain anything that is abusive, defamatory, libelous, objectionable, obscene, pornographic and/or does not contain any religious and or political content;
  • is not in breach of any applicable laws (including, without limitation, laws relating to intellectual property rights such as, without limitation copyright), or third-party rights; and
  • does not contain any virus or other similar contaminating or destructive feature.

3.3   By providing information on Career Page, you acknowledge and agree you have the necessary experience and relevant professional qualifications to provide the services as is represented on Career Page.

3.4   You acknowledge that we can, if we deem it necessary to comply with any law or regulation, alter any information or material that you submit to your Career Page. We can also publish your name next to any material that you submit to your Career Page.

3.5   You agree to hold harmless and indemnify us for any claims and liabilities arising out of your use of the Sites, and information you provide on the Sites (including the accuracy of any of the information or other documents provided on the site), and any misconduct on your behalf whether as a direct or indirect result of any malfunctions of the Sites.

3.6   Potential employers must conduct their own independent due diligence on any potential employees listed on the Site. Each potential employer agrees and confirms that neither we, nor this Site, has made any warranty or representation regarding any potential employee, his/her suitability for any position and/or his/her integrity or honesty.

3.7   You understand that we do not monitor, approve, verify, or check any correspondence that takes place as a result of the provision of the services or the operation of the Site. You are solely responsible for verifying the information and for ensuring your personal safety and security when undertaking any correspondence or any transaction with another user.

3.8     You may receive a username and a password, which are not transferable. You acknowledge and agree to treat the username and password received confidentially and to take full responsibility for the proper usage and security of accessing the Site. Furthermore, if you know or suspect that third parties are, or may become privy to information concerning the username or password or that these credentials have been lost, stolen, or are missing, you shall promptly notify us of the matter.

3.9   Dubai Development Authority accepts no responsibility for your use of the Site, or for the use of the usernames and passwords allocated (when relevant). You agree that you shall not in any manner whatsoever violate any third-party intellectual property rights, interfere with or commercially exploit the system of which the Site form part except to the extent specifically permitted herein.

3.10   In the event you save any information from the Site on to your own computer, server or other storage medium, you agree that you will remain responsible and accountable for the security, storage and availability of this information.

3.11   Any breach of this Clause 3 immediately ends your right to access our Sites and is a criminal offence which we will report to the relevant law enforcement authorities and co-operate with them by disclosing your identity.

3.12   We will not be liable to you for any loss or damage caused by a distributed denial-of service attack, virus or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your access to any Site or to your downloading of any material that is posted on any of them, or on any website linked to them.




4.1   Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

4.2   Our privacy policy is available at Website Policy




5.1   The Sites and all intellectual property rights, trademarks in it including but not limited to any Content is owned by us our licensors or both (as applicable). Intellectual property rights mean rights such as: copyright, trademarks, domain names, design rights, database rights, patents, and all other intellectual property rights of any kind whether they are registered or unregistered (anywhere in the world) ) including rights to include all content and functionality on the portal, including text, graphics, design, layout, look, appearance and graphics, logos, icons, and images and trademarks, service marks, designs, and logos. We and our licensors reserve all our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and are free to use them as we and they see fit. All rights not expressly granted are reserved.

5.2   We grant you a limited, non-exclusive, non-transferable, and revocable license to use certain portions of the Sites for their intended purposes subject to your compliance with these Terms and our policies. You may not copy, modify, distribute, sell, or lease any part of the Sites. Unless such restriction is prohibited by law or you have our written permission, you may not reverse engineer or attempt to extract the source code of the Sites. You may only access the Sites through the interfaces that we provide for that purpose (for example, you may not “scrape” the Sites through automated means or “frame” any part of our Sites), and you may not interfere or attempt to disrupt our Sites.

5.3   Some parts of our Sites may allow you to upload or submit Content provided by you (“Your Content”). You retain all rights in any of Your Content that you upload or submit, and are solely responsible for Your Content. You grant us a non-exclusive, royalty-free, worldwide, transferable, sub-licensable license to use, store, publicly display, publicly perform, reproduce, modify, create derivative works from, and distribute any of Your Content for the purposes of operating, providing, and improving the Sites. We may, in our sole discretion, remove or take down any of Your Content that you upload or submit to the Sites, for any reason, including breach of these Terms.

5.4   Nothing in these Terms grants you any legal rights in the Sites other than as necessary to enable you to access the Sites. You agree not to adjust to try to circumvent or delete any notices contained on the Sites (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Sites.

5.5   Trademarks used on the Sites are our trademarks, or are trademarks owned by a third party. Other trademarks and trade names may also be used on the Sites use of any trademarks on the Sites by you is strictly prohibited unless you have our prior written permission.




6.1   While we help make possible the services that are carried out using the Sites, we are not carrying out any services other than providing the Sites to you. The enforcement of any contractual obligations arising out of the completion of services using the Sites is your responsibility and any relevant third party that are the parties to those services. We will not be responsible in any manner whatsoever with respect to the services or any claims or dispute which might arise between you and any third party.

6.2   You irrevocably release us, and our employees and representatives from any damages and claims (including consequential and incidental damages) of every kind or nature, suspected and unsuspected, known, and unknown, and disclosed or undisclosed, arising out of or in any way connected with such disputes and your dealings with the Sites. You will indemnify and keep us and our employees and representatives free from any claim or action or damages in relation to such dispute and/or your dealings with the Sites.




7.1   Software may be made available for you to download in order to help the Sites work better. You may only use such software if you agree to be bound by the terms and conditions that apply to such software (this is sometimes known as an ‘end user license agreement’ or ‘EULA’). You will be made aware of any terms and conditions that apply to the software when you try to download it. If you do not accept such terms and conditions, you will not be allowed to download the software. You should read any terms and conditions carefully to protect your own interests, what your legal responsibilities are when using software, what the software provider’s legal responsibilities are, and provisions that limit a software provider’s legal responsibilities to you.

7.2   All such software is solely for your personal use in a non-commercial manner.

7.3   We are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.

7.4   We make no representations of warranties regarding the accuracy, functionality, or performance of any third-party software that may be used in connection with the Sites.

7.5   Using the software in an unlawful way (such as reproducing or redistributing it in a way that breaches these Terms and any others that apply to it) is expressly prohibited and may result in civil and criminal penalties.




8.1   While we try to make sure that the Sites are secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive, or valuable (Unwanted Submissions). While we value your feedback, you agree not to submit any Unwanted Submissions.

8.2   We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive, or valuable because we do not monitor the Sites to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.




9.1   The Sites are provided on an “as is” and “as available” basis. We disclaim (to the fullest extent permitted by applicable law) any and all express, implied, and statutory warranties, including, without limitation, any warranties of merchantability, fitness for a particular purpose, freedom from computer virus, title, and non-infringement of proprietary rights.

9.2   While we try to make sure that the Sites are accurate, up-to-date, and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Sites will be fit or suitable for any purpose. Any reliance that you may place on the information on the Sites are at your own risk.

9.3   We may suspend or terminate operation of the Sites at any time as we see fit. We reserve the right to refuse your access to the Sites, terminate accounts, remove, or edit content, cancel appointments and change schedules at our discretion.

9.4   Content is provided for your general information purposes only and to inform you about us and our products and news, features, services, and other websites that may be of interest. It does not constitute technical, financial, or legal advice or any other type of advice and should not be relied on for any purposes.

9.5   While we try to make sure that the Sites are available for your use, we do not promise that the Sites are available at all times, nor do we promise the uninterrupted use by you of the Sites.




10.1   The Sites may contain hyperlinks or references to third party websites other than the Sites. Any such hyperlinks or references are provided for your convenience only. You access any third-party websites at your own risk. We have no control over third-party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party website does not mean that we endorse that third party’s website, products, or services. Your use of a third-party site may be governed by the terms and conditions of that third party site




11.1   Although we take commercially reasonable steps to make this Site useful and secure, this Site (including all the Site or portal technology, Site content and other content) is provided as is, without warranty of any kind. Without limiting the foregoing, we do not warrant that this Site will be secure, error-free, free from viruses or malicious code, or will meet any criteria of performance or quality, and we expressly disclaim all implied warranties, including warranties of merchantability, title, and fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.

11.2   Your use of this Site is at your own risk, and you assume full responsibility and risk of loss resulting from your usage, including with respect to loss of service or data. We accepts no liability for any damage or costs incurred by you, as a result of your use of the Site. Except for any legal responsibility that we cannot exclude at law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:
a. losses that:

  • were not foreseeable to you and us when these Terms were formed; or
  • that were not caused by any breach on our part;
  • business losses;
  • direct, indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) arising out of, or in a way connected with the use or inability to use the Sites and its content, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we are advised of the possibility of such damages;
  • the quality of information provided on the Site; and
  • liability for damages caused by any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any communications due to technical problems or traffic congestion on the internet or on the Sites, including any injury or damage to your or to any person’s electronic device related to or resulting from use of the Sites.

11.3   Where it is not possible to exclude liability under applicable law, you agree that our maximum liability for any corresponding claim will be limited to an amount of AED 100.




We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, pandemic (including any event that occurs directly or indirectly as a result of the COVID-19 pandemic), breakdown of systems or network access, or flood, fire, explosion or accident. We may cancel the Sites and any services provided through the Sites as a result of any of these events including events beyond our control, the shortcomings by third parties engaged by DDA, disruptions to or failures in the electricity supply and/or telecommunications systems and changes in the political or legal environments.




13.1   No one other than a party to these Terms has any right to enforce any of these Terms.




14.1   We may terminate or suspend your access to all or part of the Sites, without a court order or without a prior notice, if it believes that your conduct is in violation of these Terms, applicable law, or otherwise harmful to the interests of us or any third party. Notwithstanding, such termination or suspension, you agree that you will continue to be subject to the obligations which, by their nature, survive such termination or suspension, including the obligations and rights granted relating to in relation to intellectual property rights.




15.1   These Terms are dated 08 March 2022. No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 15. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Sites and by continuing to use and access the Sites following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.




These Terms and Conditions shall be governed by and construed in accordance with the laws of United Arab Emirates. As this site can be visited from locations around the world with different laws from those of United Arab Emirates, when you access the Site, you agree that the laws of United Arab Emirates will apply to all matters relating to your use of the Site. You and we also agree to submit to the exclusive jurisdiction of the United Arab Emirates Courts with respect to such matters. Notwithstanding this, we reserve the right to bring enforcement proceedings in any court or courts including, if appropriate, in the courts of your country of residence.