Overview

Service Name

Add Segment

Add Segment
Description This service enables the company to add segments in the same license according to the Licensing Categories Decision (LCD).

Details

Requester General Manager or Appointed Legal Representative
Service Deliverables Amended License
Service Request Channels
  • Online
  • Customer Service Center at Dubai Studio City - Commercial Building 1 - Ground Floor
  • Dubai Knowledge Park - Block 8 - Ground Floor
Service Hours
  • Online: 24/7
  • Customer Service Centre:

      Monday to Thursday from 7:30 am to 2:30 pm.

      Friday from 7:30 am to 12 pm.
Estimated Time to Deliver 7 Working Days
Service Fees
  • Fees is as per Tariff (refer to LCD)
An additional fees of AED 10 as “Knowledge Dirham” and AED 10 as “Innovation Dirham” is applicable per transaction
Required Documents
Notes
  • Resolution is required to be Notarized by Notary Public & Attested by UAE Embassy for corporate member(s) and Branch Companies
  • All constitutional documents more than one page must be sealed
  • Online
  • Customer Service
Online
Apply
Apply
  • Login to axs portal
  • Create new service request.
  • Select Service Name: Add additional segment
  • Complete the application.
  • Upload the required documents.
Pay
Pay Fees
  • Pay the applicable fees.
  • Acknowledgement of receiving application will be sent.
Feedback
Receive Feedback
  • Receive feedback within the estimated time.
Customer Service
Apply
Apply
  • Approach DDA’s customer service center (location)
  • Submit the required documents.
Pay
Pay Fees
  • Pay the applicable fees.
  • Acknowledgement of receiving application will be sent.
Feedback
Receive Feedback
  • Receive feedback within the estimated time.